Privacy Policy

We Are Surrey
wearesurrey.co.uk
Last updated: June 2026


Who We Are

We Are Surrey is a trading name of Surrey Films Limited, a company registered in England and Wales. We are a storytelling platform dedicated to celebrating the people, businesses, and communities of Surrey.

Registered office: 17 The Ryde, Staines Upon Thames, Surrey, TW18 2SL
Email: contact@wearesurrey.co.uk
ICO Registration Number: ZB739983
Companies House Number: 14998017


What Information We Collect

Information you give us directly
When you get in touch via our contact form or email, we collect your name, email address, and any other details you choose to share with us.

Information about featured subjects
If you are featured in a We Are Surrey story, we may collect and hold your name, image, video footage, audio, and any personal details you share with us as part of that process — including information about your business, career, or community involvement.

Information collected automatically
When you visit our website, we automatically collect basic technical data including your IP address, browser type, pages visited, and how you found us. This is collected via cookies and Google Analytics.


How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and messages
  • Plan, produce, and publish stories featuring local people and businesses
  • Share those stories on our website and social media channels, including but not limited to Instagram, Facebook, YouTube, and LinkedIn
  • Improve our website and understand how visitors use it
  • Fulfil our legitimate interests as a local media and storytelling platform

We do not sell your personal data to third parties.


Publishing and Sharing Your Story

If you are featured as a subject in a We Are Surrey story, your content — which may include your name, image, video, and personal details — will be published on wearesurrey.co.uk and shared across our social media channels.

We will always seek your consent before publishing. You will have the opportunity to review the intended use of your content before it goes live. If at any point you wish to withdraw your consent and request removal of your content, please contact us at contact@wearesurrey.co.uk and we will action your request promptly.


Under UK GDPR, we process your personal data on the following grounds:

  • Consent — for featuring individuals in published stories and editorial content
  • Legitimate interests — for operating our platform and responding to general enquiries
  • Contract — where we have a formal agreement in place with you or your organisation

Cookies and Google Analytics

We use cookies to help our website function and to understand how people use it. We use Google Analytics to collect anonymised data about visitor behaviour, such as pages visited and time spent on the site. This data is processed by Google and may be stored on servers outside the UK.

Google Analytics cookies are only placed on your device if you choose to accept them. You can manage your preferences at any time via our cookie banner or through your browser settings.

Our cookies include:

  • Essential cookies — necessary for the website to function
  • Analytics cookies — used via Google Analytics to help us understand visitor behaviour

Who We Share Your Data With

We may share data with trusted third-party services that help us run our platform, including website hosting providers, email tools, and Google Analytics. These providers are required to handle your data securely and only for the purposes we specify.

Published stories shared to social media platforms (such as Instagram, Facebook, YouTube, and LinkedIn) are subject to those platforms’ own privacy policies once posted.

We do not share your personal data with advertisers or unrelated third parties.


How Long We Keep Your Data

We keep your data only for as long as necessary. General enquiry and contact data is typically retained for up to two years. Content relating to featured subjects — including published stories — may be kept as part of our editorial archive for longer, unless you request its removal.


Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Ask us to correct inaccurate information
  • Request deletion of your data
  • Object to or restrict how we use your data
  • Withdraw consent at any time, where consent is the basis for processing

To exercise any of these rights, contact us at contact@wearesurrey.co.uk and we will respond within 30 days.


Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK’s data protection regulator:

Information Commissioner’s Office (ICO)
ico.org.uk | 0303 123 1113


Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “last updated” date at the top of this page.